Hello,
Recently, I have received a few complaints about the trash service. The main topic is trash that is left on the ground after the truck leaves.
I did have a call with our account rep to share the concerns. She reported back to me a few days later that the ops manager meet with the team to share the feedback. The drivers are instructed to pick up trash that has blown out.
I anticipate us seeing an improvement. However, it’s probably not realistic to report that we will never see a piece of trash on the ground again after pickup.
I do think this is a team effort. There are times that I drive down the road and see loose trash overflowing the cans. There are times that I see the garage truck lift the cans overhead and see the loose trash fly out. If all trash is not in a bag, then there is a good chance that trash will fly out when the cans/trash are being dumped overhead into the back of the garbage truck. Rumpke does ask that all trash be placed in bags that are tied up. Placing all your trash in a bag, and tying the bag, will go a long way in keeping our community clean.
The second challenge is the recyclables. During our talk, they stated to not bag up the recyclables. If you are using a red bin, the key is to keep the recyclables below the top of the bin. This will reduce the chance of items blowing out, especially paper or lightweight recyclables.
If you need a bigger can for recyclables, Rumpke does offer a 65 gallon can. (pictured below) The cost is $2.00 per month. If interested contact Rumpke at 1-800-828-8171. They stated delivery is about two weeks for these cans.
I will keep an eye on the trash service and report back to our rep accordingly.
Another concern I hear is that the recyclables are not really recycled because they are placed in the same bin. Their website provides good information on their process and why they don’t require the homeowner to sort out each type of recyclables. Click the link below to read about the process.
https://www.rumpke.com/for-your-home/recycling
Thanks,
Mike